Press release

For immediate release

Prevost Offers 2013 Service School Program
Six Programs Across North America Offer Prevost and Volvo Coach Training

The training is provided for Prevost commercial technicians only.

Sainte-Claire, QC, October 29, 2012 – Prevost is offering motorcoach technicians and mechanics the opportunity to attend tuition-free service schools again this year. Courses on the Prevost H-Series and X-Series and Volvo 9700 coaches will be presented throughout North America as part of the company’s ongoing commitment to quality products and exceptional customer service.

Many coach operators make a point of sending personnel to Prevost’s service schools year in and year out. “They’re an invaluable learning opportunity for our mechanics, helping them build credentials in the industry,” said Tommy Rayle Jr., Vice President of Holiday Tours, which serves the southern U.S. from its North Carolina base. Having been a Prevost customer for over 25 years, he’s seen firsthand that “Prevost does a very good job of teaching mechanical people.”

New Hampshire–based C&J—Northern New England’s second largest provider of intercity bus transportation—came to the Prevost fold more recently and is sold on the value of its training. “It’s very beneficial to our company,” noted Dave Mailhot, C&J Director of Fleet Maintenance. “And for one of our new techs who didn’t have a great deal of relevant experience it’s worked out great.”

Prevost Factory Service School for 2013 begins in February in Quebec City, QC. In 2012, 50 people attended the English session in Quebec and more than 30 attended the French session the following week. The 2012 Top Tech award was a Prevost electrical diagnostic kit and Prevost jackets were presented to the top three places. The Quebec school also features a tour of the Prevost factory—where students can preview new developments right on the production line. Overall, Prevost Service Training served more than 500 technicians across North America in 2012.

Prevost’s Field Service team is intimately involved with the service school program. Each class is led by a Regional Service Manager with a second RSM assisting. Classes combine lectures and practical application, with a variety of both new and earlier model- year passenger coaches and conversion shells to work on to ensure that attendees get plenty of hands-on experience.

Registration is now open for 2013 Service Schools

Service schools will be held in 2013 at Prevost service centers:

• Quebec City, QC – February 24-28
• Ft. Worth, TX – April 8 to 11
• Nashville, TN – May 20 -23
• Mira Loma, CA – September 9-12

• Mira Loma, CA – September 16-19

 • South Plainfield, NJ – October 7-10

 • Jacksonville, FL – November 18-21

The syllabus consists of eight courses that focus on the Prevost H-Series and X-Series and Volvo 9700 coaches. Four two-day courses cover Prevost electrical systems, HVAC systems, and drive trains, and the Volvo 9700. Four one-day courses are devoted to pneumatic systems, accessories and safety, shell converters, and axles and brakes. Depending on their interest and experience, attendees should select between two and four courses for a total of four days.

With class size limited to a maximum of 12, prospective attendees are urged to sign up well in advance (at least two weeks before the session begins). Online registration is available at https://www.prevostcar.com/content/training-sign

Questions should be directed to Prevost regional service managers.

About Prevost
Prevost is a leading manufacturer of premium intercity touring coaches and the world leader in the production of conversion coaches for high-end motorhome and specialty conversion. As part of the Volvo Group, it has access to the financial strength, research capability, and manufacturing expertise of the group. The Volvo Group is one of the world’s leading manufacturers of heavy-duty diesel engines. Prevost has its main manufacturing facilities in Sainte-Claire, Quebec, Canada and has eight Parts and Service Centers located in the United States and Canada. www.prevostcar.com

For more information
Alan Dvoskin | Marketing Communications Prevost
7900 National Service Rd. Mailstop ALB-63 Greensboro, NC 27409
Tel.: +1 336 393-3077 | Fax: +1 336 393-2955