Prevost Announces Service Department Appointments
Sainte-Claire, QC, August 10, 2012 – Prevost announced several new appointments at their recent Service Department Meeting in Nashville, TN. Randy Castillo has been promoted to the position of Service Network Director and Maurice Gagné has been promoted to the position of Customer Support Director. Randy joined Prevost in 1994 as Regional Service Manager and has been responsible for the Prevost Service Network since 2000. Under his management, the Prevost Service Network grew from 5 to 8 locations, making it the most extensive OEM service network in the motorcoach industry. Maurice joined Prevost in 1996 and under his leadership Prevost has gained and maintained its position as the motorcoach industry leader in customer and product support.
Prevost has also announced that Tommy Nolet has taken the position of Customer Support Manager for Eastern North America and Fernando Martinez becomes Customer Support Manager for Western North America.
Tommy has been with Prevost since 1995, when he started on the production line in Sainte-Claire, Quebec. He moved to the St-Nicolas Service Center to become a Service Technician before moving to the California Service Center. In 2002 he was promoted to Regional Service Manager for the Western U.S. In 2006, Tommy returned to the East Coast to become Regional Service Manager for the North East U.S. Tommy has been a key factor in the growth and development of the Prevost Service team.
Fernando joined Prevost in 2000 as a Service Technician at the Mira Loma Service Center. He was promoted to Regional Service Manager for the Western U.S. in 2006. In his new role, Fernando will continue to be an integral part of the unsurpassed Prevost Service team.
Prevost is a leading manufacturer of premium intercity touring coaches and the world leader in the production of conversion coaches for high-end motorhome and specialty conversion. As part of the Volvo Group, it has access to the financial strength, research capability, and manufacturing expertise of the group. The Volvo Group is one of the world’s leading manufacturers of heavy-duty diesel engines. Prevost has its main manufacturing facilities in Sainte-Claire, Quebec, Canada and has eight Parts and Service Centers located in the United States and Canada. www.prevostcar.com
For more information
Alan Dvoskin | Marketing Communications Prevost
7900 National Service Rd. Mailstop ALB-63 Greensboro, NC 27409
Tel.: +1 336 393-3077 | Fax: +1 336 393-2955