Press Release From Prevost


Press release For immediate release

Prevost Updates Parts Ordering and Warranty Websites

Sainte-Claire, QC, April 5, 2012 – Prevost has updated their Online Parts Ordering and Warranty websites with a new design. The new look complements the Prevost corporate website design and the site includes all of the advanced e- commerce features which Prevost customers have come to expect.

Parts Ordering: Convenient and fast – anytime of the day or night
The Prevost Online Parts Ordering process is the most advanced and customer- focused system in the motorcoach world. Prevost offers 24/7 emergency parts ordering and 24/7 online parts ordering with a special online discount. As a cornerstone of the legendary Prevost Parts and Service Network, Online Ordering has the capabilities, the reach, and the depth of technical knowledge to make parts identification, placement of orders, and order shipping and tracking convenient and easy.

Same-day shipping
Prevost offers same-day shipping of stock parts anywhere in the United States and Canada for orders received before 2 p.m.

Parts Catalog
Prevost Parts exclusive computerized parts catalog provides immediate access to all coach assemblies, subassemblies, and components. The catalog can “explode” any aspect/component of the coach. The system includes all coaches dating back to the 1980 model year – down to the “nuts and bolts."

Prevost Parts and Service Centers use RF barcode technology for quick shipment of parts and, with the exception of normal wear items, all parts supplied and installed in a Prevost Parts and Service Center carry a one-year warranty.

Prevost Online Warranty
The Prevost Online Warranty System is a powerful tool for warranty claim management and vehicle information. The system features Claim Submission, Claim Reporting, Vehicle Ownership Change, Vehicle Standard and Extended Warranty Information, and Outstanding Bulletins and Recalls.

The warranty section of the Prevost corporate website also includes Vehicle Warranty Policies, Engine Standard and Extended Warranty Policies, Warranty Procedures, and a listing of the Prevost Warranty Department Team.

About Prevost

Prevost is a leading manufacturer of premium intercity touring coaches and the world leader in the production of conversion coaches for high-end motorhome and specialty conversion. As part of the Volvo Group, it has access to the financial strength, research capability, and manufacturing expertise of the group. The Volvo Group is one of the world’s leading manufacturers of heavy-duty diesel engines. Prevost has its main manufacturing facilities in Sainte-Claire, Quebec, Canada and has eight Parts and Service Centers located in the United States and Canada.

For more information
Alan Dvoskin | Marketing Communications Prevost
7900 National Service Rd. Mailstop ALB-63 Greensboro, NC 27409
Tel.: +1 336 393-3077 | Fax: +1 336 393-2955